Service Coordinator (m/F/d)

In this role, you will coordinate international service assignments and act as a key link between our customers, the sales team and our service and training team.

The Berndorf Band Group is a global leader in the production of Steel Belts and Belt Systems. With operations across Asia, Europe, and North and South America, the group comprises the parent company Berndorf Band, a network of international subsidiaries, and strategic global partners.

Specials
  • Location: Berndorf
  • Area: Global Sales & Service
  • Hours: Full-time
  • Level: Experienced
Benefits
  • Education and training
  • Flexible working hours
  • Employee events
  • Health measures

Your future area of responsibility

  • Coordinating global service assignments for the installation, repair and inspection of steel belts
  • Acting as the point of contact between customers, the sales department and the service and training team
  •  Preparing quotations, including cost calculations based on current price lists
  •  Independent organisation of complete service assignments (flight and hotel bookings for service technicians, as well as the organisation of tools and spare parts)
  • Verification of external invoices in preparation for settlement
  • Supporting the department management in drawing up the service revenue budget, as well as the investment and maintenance budget for service equipment

 

What you can inspire us with:

  • Completed technical training with a good understanding of business
  • Proficiency in using standard IT systems
  • A structured, reliable and customer-focused approach to work
  • Ability to work in a team, initiative and a positive attitude
  • A structured, solution-oriented and independent approach to work
  • A team player who enjoys working in an international environment
  • Good German and English skills

 

What we offer:

  • A varied role offering creative freedom and autonomy
  • Collaboration within a motivated and supportive team
  • Structured onboarding and support during the induction period
  • Personalised training and development opportunities
  • Long-term prospects within a successful international industrial company
  • Employee share scheme and an attractive bonus scheme
  • The gross annual salary starts at € 49,000 (full-time basis) – a competitive salary above market rates is offered depending on qualifications and experience

 

See all benefits at our career page

Interested?
We look forward to receiving your application and perhaps meeting you in person soon.

 

Apply now

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Take your chance and get in touch with us to explore your career opportunities at Berndorf Band Group. We are looking forward to talking to you and exploring what your next steps could look like.