Learn more
Media & Folders
Worldwide Service & Training
Faro Lasertracker
BBGroup_Faro-Laser-Tracker_EN.pdf
Data & Facts
BBGroup_Data-Facts_EN.pdf

worldwide belt systems service

worldwide
belt systems
service
Contact service

EXCELLENT LIFECYCLE SERVICE. Berndorf Band Group is a comprehensive service provider offering a wide range of technical support, training and consulting services. Our expert service team is available worldwide to help you achieve the highest possible system efficiency.

Services

From installation management to commissioning, we support you throughout the lifecycle of your system and advise you on how to get the best use out of your machine. With our highly qualified service technicians and our innovative methods, we ensure satisfied customers around the globe
Spare and wear parts management
The use of original spare parts is key to preventing system failures and extending the machines' life. We provide original spare parts packages.
Read More
Maintenance
Depending on your needs, you can choose between a maintenance agreement specifically tailored to your system or on-demand maintenance services.
Read More
Retrofitting: Upgrades and updates
We offer upgrades and updates, and develop tailor-made plans to determine the best way to optimize your system and minimize machinery downtimes.
Read More
Remote support
We offer remote support services such as remote maintenance, system documentation, operating and maintenance manuals, and telephone and video support.
Read More

Service
agree­ments

Berndorf Band Group offers service contracts to keep your system in excellent condition for the long term. Choose the right package for you from our 3-tier service plan: from inspection contract to premium maintenance package.

Health Check
Ideal for Newcomers
Annual machine inspection
Detailed inspection report
Service recommendations
Spare parts recommendations
Contact us for more information
Classic Maintenance
Ideal for regular users
Annual machine inspection
Detailed inspection report
Service recommendations
Spare parts recommendations
Annual machine servicing
Minor adjustments and repairs
Fast response time
Remote support (telephone+video)
Contact us for more information
Premium Maintenance
For heavy users
Annual machine inspection
Detailed inspection report
Service recommendations
Spare parts recommendations
Annual machine servicing
Minor adjustments and repairs
Fast response time
Remote support (telephone+video)
Remote maintenance
10% discount on spare parts
Flat rate for additional service requests
Extension of warranty
Contact us for more information
Early bird bonus: Initial inspection after commissioning

BELT SYSTEM
SUPPORT HOTLINE

We offer a telephone support hotline with personal contact to our Berndorf Band Group experts. Our experienced service technicians are available immediately and can also guide you through the process using video visualizations.

Contact Service

Belt systems support hotline

T: +43 2672 800 266
M-Th: 9:00 a.m. – 4 p.m. (CET)
F: 9:00 a.m. – 12:00 p.m. (CET)

Reach out
for further
Information
Contact us

If you don’t find what you’re looking for here, contact us. Our team of experts loves a challenge and looks forward to finding the best solution for your production process. As a full-service provider, we can support you in all matters relating to Steel Belts and Belt Systems. A comprehensive range of services supports our holistic approach.

Continue to

CASTING & DRYING SYSTEMS
The combination of our high polished Steel Belts and Casting and Drying Systems makes it possible to manufacture products of outstanding quality.
Read More
Conveyors & Components
In addition to Steel Belts and Belt Systems, we provide Conveyors as well as a wide range of Steel Belt and machinery components.
Read More
RESEARCH, TESTING & DEVELOPMENT
Test your product on our machine to find out which process is best suited for manufacturing your product. Come and visit one of our worldwide test centers.
Read More
Services
AGREEMENTS
Support Hotline