worldwide belt systems service

worldwide
belt systems
service

EXCELLENT LIFECYCLE SERVICE. Berndorf Band Group is a comprehensive service provider offering a wide range of technical support, training and consulting services. Our expert service team is available worldwide to help you achieve the highest possible system efficiency.

Services

From installation management to commissioning, we support you throughout the lifecycle of your system and advise you on how to get the best use out of your machine. With our highly qualified service technicians and our innovative methods, we ensure satisfied customers around the globe

Spare and wear parts management
The use of original spare parts is key to preventing system failures and extending the machines' life. We provide original spare parts packages.
Maintenance
Depending on your needs, you can choose between a maintenance agreement specifically tailored to your system or on-demand maintenance services.
Retrofitting: Upgrades and updates
We offer upgrades and updates, and develop tailor-made plans to determine the best way to optimize your system and minimize machinery downtimes.
Remote support
We offer remote support services such as remote maintenance, system documentation, operating and maintenance manuals, and telephone and video support.

Service
agree­ments

Berndorf Band Group offers service contracts to keep your system in excellent condition for the long term. Choose the right package for you from our 3-tier service plan: from inspection contract to premium maintenance package.

Health Check
Ideal for Newcomers
Annual machine inspection
Detailed inspection report
Service recommendations
Spare parts recommendations
Contact us for more information
Classic Maintenance
Ideal for regular users
Annual machine inspection
Detailed inspection report
Service recommendations
Spare parts recommendations
Annual machine servicing
Minor adjustments and repairs
Fast response time
Remote support (telephone+video)
Contact us for more information
Premium Maintenance
For heavy users
Annual machine inspection
Detailed inspection report
Service recommendations
Spare parts recommendations
Annual machine servicing
Minor adjustments and repairs
Fast response time
Remote support (telephone+video)
Remote maintenance
10% discount on spare parts
Flat rate for additional service requests
Extension of warranty
Contact us for more information
Early bird bonus: Initial inspection after commissioning

BELT SYSTEM
SUPPORT HOTLINE

We offer a telephone support hotline with personal contact to our Berndorf Band Group experts. Our experienced service technicians are available immediately and can also guide you through the process using video visualizations.

Belt systems support hotline

T: +43 2672 800 266
M-Th: 9:00 a.m. – 4 p.m. (CET)
F: 9:00 a.m. – 12:00 p.m. (CET)

Reach out
for further
Information

If you don’t find what you’re looking for here, contact us. Our team of experts loves a challenge and looks forward to finding the best solution for your production process. As a full-service provider, we can support you in all matters relating to Steel Belts and Belt Systems. A comprehensive range of services supports our holistic approach.

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Support Hotline